From Microsoft 365 and security to phones, internet and office moves, we set up, secure and look after the technology your team relies on. Use us for everything, or just the parts you need.
Everyday support
Day-to-day help and a team that knows your set-up.
Managed IT support
A monthly plan keeps your IT healthy, secure and up to date, so problems are spotted before they stop work.
Updates, monitoring and backup checks
Security alerts dealt with promptly
Password resets and access changes
New starters set up and leavers removed the same day
A monthly health report and a yearly IT review
We deal with your suppliers
When your internet, phone or software provider has a problem, we contact them and chase it for you, saving you time and hassle.
We log faults and chase providers on your behalf
Plain-English updates until it’s fixed
One point of contact for all your IT suppliers
Business software support
Help with the software your business runs on, from accounts and practice management to booking systems.
Installs, updates and troubleshooting
We liaise with your software suppliers
Users, licences and access managed
Staff training
Short, friendly sessions that help your team work confidently and spot threats.
Getting the most from Microsoft 365
Recognising scams and phishing
Good password and data habits
Yearly IT reviews
Once a year we sit down with you to review what’s working and plan ahead, including budgets for replacements.
Health check of systems and security
Plain-English recommendations
Planning for growth and upgrades
Microsoft 365 and devices
Keeping your people productive, in the office or anywhere else.
Microsoft 365 and email
We set up Microsoft 365 properly from day one, or move you across from your old email without losing a thing.
Microsoft 365 set-up and licensing (licences bought at cost)
Email migration with minimal disruption
Outlook, Teams, OneDrive and SharePoint
Shared mailboxes, calendars and files
Moving to the cloud
Move your files off old servers and shared drives into Microsoft 365, so your team can work securely from anywhere.
Files moved to SharePoint, OneDrive and Teams
Folders and permissions set up properly
Training so your team knows where everything lives
Old servers retired when you’re ready
Computers, servers and user accounts
One login for every member of staff, and the same secure set-up on every PC.
Central user accounts and permissions
Server set-up and support
Windows security policies
Standard, locked-down PC builds
Phones and mobile devices
Company phones and tablets set up, secured and managed centrally.
Central mobile device management
Lost or stolen devices locked and wiped remotely
Apps and email pushed to devices
Remote and hybrid working
Secure access to your files, email and systems from home or on the road.
Secure remote access to files and systems
Laptops set up for working anywhere
Video calling and collaboration tools
Security, backups and compliance
Protecting your business, your data and your reputation.
Security and protection
Sensible, layered protection that keeps threats out without getting in your team’s way.
Business-grade antivirus and threat protection
Secure, locked-down devices and user permissions
Safe browsing and content filtering
Staff guidance on scams and phishing
Backups and recovery
Backups only matter if they work when you need them, so we check ours.
Automatic, scheduled backups
Backups checked regularly
Help restoring files and systems when you need it
Disaster recovery and business continuity
A clear plan for getting back up and running after a fire, flood, ransomware attack or server failure.
Plans for the risks that matter to your business
Recovery steps tested, not just written down
Clear roles and contacts for when things go wrong
Helps with insurance and client requirements
Data recovery
Lost files, deleted folders or a failed drive? We’ll do everything we can to get your data back.
Deleted files and folders restored
Recovery from failed or damaged drives
Advice to stop it happening again
GDPR and Cyber Essentials
Practical help to protect personal data and show customers, insurers and auditors that you take security seriously.
GDPR-friendly set-up and data protection advice
Cyber Essentials readiness and support
Clear documentation of your IT
IT policies and documentation
Clear, practical IT policies and records that support GDPR, Cyber Essentials and your clients’ requirements.
Acceptable use and password policies
Bring-your-own-device and remote working policies
Up-to-date records of your IT set-up
Networks, internet and phones
Fast, reliable connections and phone systems for every site.
Networks, firewalls and Wi-Fi
Fast, reliable connections in every office, and secure links between them.
Business-grade firewalls
Secure links between your sites
Web and content filtering
Managed business Wi-Fi, including guest networks
Network cabling and comms cabinets
Tidy, reliable cabling and comms cabinets, whether you’re moving in or sorting out an existing office.
New network points and cabling
Comms cabinets tidied and labelled
Faulty connections traced and fixed
Business internet and leased lines
The right connection for each site, from business broadband to dedicated leased lines, ordered and set up for you.
Advice on the best connection for each site
Business broadband and full fibre
Dedicated leased lines for fast, reliable connections
Installations and office moves managed for you
Phone systems (VoIP)
Modern internet-based phone systems that let your team take calls in the office, at home or on the move.
Planning and rollout of new phone systems
Moving your existing numbers across
Desk phones, softphones and mobile apps set up
Call routing, voicemail and ongoing support
CCTV, door entry and alarms
Security cameras, door entry and alarm systems installed, connected and supported.
CCTV with secure remote viewing
Door entry and access control
Alarm system set-up and support
Projects and purchasing
New offices, new equipment and the bits in between.
New offices and office moves
Everything IT for a new site or a move, planned around your business to keep downtime to a minimum.
Planning and project management
Network cabling and Wi-Fi
Internet, phones and equipment ready from day one
Everything tested before your team moves in
Hardware and software
The right laptops, PCs, printers and licences, sourced for you and set up ready to use.
Honest advice on what to buy
Equipment set up and ready on day one
Software licences managed and renewed on time
Meeting rooms and screens
Meeting rooms that just work, so calls start on time and everyone can see and hear.
Teams and Zoom meeting rooms
Conference cameras, microphones and speakers
Screens and wireless presenting
Domains, email security and hosting
We look after your domain names and website hosting, and make sure your emails land in inboxes, not spam.
Domain names and DNS managed
Email authentication so your messages are trusted
Website hosting and security certificates
Printers and scanners
Printers, copiers and scanners set up so everyone can print and scan without fuss.
Set up for every member of staff
Scan to email and shared folders
Troubleshooting and supplier support
Smart home and home office
Smart lighting, heating, security and home-office technology for business owners, set up to work reliably and securely.
Smart lighting, heating and security
Reliable Wi-Fi throughout the home
Home office set-up for directors and remote staff
Kept separate and secure from your business network
Websites and business support
Help beyond IT, from your online shop to the day-to-day running of your business.
Websites and online shops
We keep your website or online shop up to date, secure and selling, and make the changes you need.
Page, content and product updates
Online shop set-up and day-to-day management
Apps, plugins and integrations kept up to date
Joined up with your domain, hosting and email
Online advertising and product listings
Your online ads and shopping listings set up, kept accurate and reviewed, so the right customers find you.
Search and shopping ads set up and managed
Product feeds and listings kept accurate and approved
Regular reviews of what’s working
You stay in control of your advertising budget
Business operations support
An extra pair of hands for the day-to-day running of your business, not just the IT.
Help with admin systems and everyday processes
Setting up and improving workflows
Dealing with suppliers and accounts on your behalf
Flexible help when you’re busy or short-staffed
Free, no obligation
Get a free IT and security health check
Not sure how safe or up to date your IT really is? We’ll take a look, on site or remotely, and give you a plain-English summary of what’s working, what’s at risk and what to fix first. There’s no cost and no pressure to go ahead.
Elliot is our trusted go-to for IT support. He’s incredibly responsive, takes the time to understand what we need and finds practical, cost-effective solutions. He’s a great problem solver who explains things clearly and makes even complicated IT issues feel manageable. It’s reassuring to have someone reliable and knowledgeable we can turn to whenever we need help, including reassuring out of hours service when needed.
FBM Architects
Elliot really knows his stuff when it comes to IT. He’s helped us set up reliable systems for our residential children’s home and looks after our computers and other equipment. He’s friendly, easy to talk to and willing to help when we have a technical question or concern. His understanding of GDPR and the requirements that apply to our homes has also been helpful when setting up systems that handle sensitive information. We’ve really valued his support and would happily recommend him.
Unique Children’s Home
Not sure what you need?
Start with a free IT and security health check. We’ll look at your set-up and suggest the simplest fixes, with no obligation.
