Pricing
Simple, honest pricing
Choose a monthly plan for your day-to-day IT, or pay only for the time you use. Every business is different, so we’ll give you a clear quote that sets out what’s included.
Pay as you go
Hourly support
Remote or on-site help, billed only for the time we spend.
- No contract or minimum term
- Ideal for one-off jobs and projects
- 24/7 availability for urgent issues
Best value
Prepaid hours
Buy a block of hours up front at a lower hourly rate, then use them as you need them.
- Draw on them as you need them
- Lower rate than pay as you go
- Great for occasional support
Managed plan
Monthly plan
A monthly fee, based on your sites, staff and devices, that covers routine maintenance, monitoring and everyday admin.
- Updates, monitoring and backup checks
- Password resets, new starters and leavers
- Monthly health report
- Yearly IT review
Good to know
- Clear quotes. Every quote sets out what’s included, so you know what you’re paying for.
- Licences at cost. Software licences are bought in your name, with no markup.
- Managed plans cover routine work. Anything outside the plan, such as fault-fixing, site visits or new projects, is charged separately.
Questions about pricing
Can I get help outside office hours?
Yes. We’re available 24/7 at no extra cost. Between 8am and 10pm, every day, we respond to urgent issues within an hour. Overnight, we’ll get back to you as soon as we can.
Do I need a managed plan?
No. Many clients start with pay-as-you-go or prepaid hours and move to a managed plan when it makes sense. We’ll recommend whichever works out best for you.
Who owns our licences and data?
You do. Licences, accounts and data are always in your business’s name, and if you ever move on we’ll hand everything over properly.
How is the managed plan priced?
It’s a monthly fee based on your sites, staff and devices, and it covers routine maintenance, monitoring and everyday admin. Work outside the plan, such as fault-fixing, site visits or new projects, is charged separately. After a quick chat and a look at your set-up, we’ll give you a clear, itemised quote.
Your team focuses on the business. We look after the IT.
Start with a free, no-obligation IT and security health check. We’ll tell you honestly what needs doing, and what doesn’t.